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Kari, Olivia and Jenny did a phenomenal job during the search and purchase of our new home in the Shreveport, Bossier City, Haughton & Benton area. We live out of state so Kari did a walkthrough of new homes that we were interested in and did videos and put them on YouTube so that we could see each house in detail. Even while sitting on a beach vacation in St Lucia, we could look at the the videos she did and we could discuss the various pros and cons of each house. Pictures on line are a great way to narrow down the home search, but the videos Kari did added a whole new level to visualizing the layout and floorplan of each house. This really helped in the decision of which houses we actually wanted to go see in person. Kari and Olivia stayed in constant communication with us during the entire home purchasing process. Either text, email or phone call, they were always reachable and quick to respond to our questions. They helped us navigate all the unknowns from buying a house while we were out of state. Their suggestions and guidance were so valuable. Jenny met us during the final walkthrough of the house and ensured that everything that was identified during the home inspection was taken care of or coordinated with the builder. The entire team worked together to make our home purchase come true. I would definitely recommend Kari, Olivia and Jenny at OneSource Collective at Epique Realty to anyone interested in buying or selling a home. I will definitely be using them again if I need to sell or buy another house.
05/20/2024

I am so impressed with how dedicated Jerod was in helping us find our dream home. Thank you so much. People don’t realize on the surface how such a dedication makes a lifetime of joy and happiness.
11/18/2023

Rachel Bow and Olivia Wells did outstanding work for us in getting our house sold quickly and for a competitive price. Rachel was engaged from the start and we relied heavily on her expertise and experience in figuring out what pre-listing repairs to make (she even helped us find excellent and well-priced contractor support). Rachel and Olivia’s expertise continued to impress as they helped us get our house professionally staged and photographed, and then helped us market the listing aggressively, including through two open houses. I highly recommend this team.
09/07/2023

Rachel and the rest of the Livian team, including Jenny, were absolutely excellent! We worked with them to sell our home in spring 2023. From start to finish, Rachel’s communication was excellent! She educated us on the entire process, explaining at the beginning and keeping us posted at each point along the way. We were very pleased with the support we received around staging and photography (the 3D tour looked great!). Rachel listened carefully to our priorities around timing and price, and we ended up getting a strong offer very quickly. During the negotiations and all the way through closing, the whole Livian team communicated proactively so that we always knew what was going on. We always felt confident that Rachel was on top of things. The team has even continued to follow up after closing (while we were leasing back) to make sure things were going well. Couldn’t have asked for more!
06/28/2023

05/28/2023

We worked primarily with Kari, a member of Jenny’s team, and we couldn’t have asked for a better experience purchasing our home. Everyone was truly amazing, no one ever got agitated with our countless questions and responded extremely fast. We highly recommend this realty company to anyone looking for the smoothest, fastest home buying experience of your life.
01/12/2023

Kari was amazing! She took time with us to look at houses even though it was 6/7pm. We really enjoyed working with this whole team. Thank y'all so much!
10/17/2022

Rachel Bow did a fantastic job representing us during the sale of our home. Would absolutely recommend her.
07/11/2022

Everyone in this team really cares about their clients and wants what's best for them. Great group of people to work with!
01/27/2022

Working with Kate was great! She was very helpful and didn’t stop until she found something that met all of my needs. She is very sweet and easy to work with. She made what is not always an easy process seem easy. 10/10 recommend working with her. She won’t stop until you have your dream home!
08/23/2021

Jenny made sure to dedicate a lot of her time and she gave 100% to get things done!
07/17/2021

I love Jenny McCarty and her team! They were wonderful for me when I was buying our house, and we will definitely use them when we leave from here. I totally recommend them to everyone I know :)
06/18/2021

I'm a first time home buyer and Donna Floyd helped me find dream home! She answered all my questions and was very patient and friendly. She never pressured me into buying whatever house and she genuinely looks for what's best. I absolutely recommend her and her team!
06/02/2021

She is amazing!! Kate has gone above what we expected on finding a great house for our family.
05/08/2021

Cha Ching!!!!!!! Jenny,Magan and Kari are rockstars!!!!!! They made what seemed impossible achievable. Jenny nailed the initial price point right on the head and exceeded our expectations. Her knowledge and confidence enabled us to feel confident that we were making the right decision and we leaned on her advise heavily throughout the process. Magan is a multi tasking wizard!!! When the buyers bumped the closing date on us and ultimately reduced our window from 3 weeks down to 3 days. She was on it!!! She was able to coordinate 5 contractors and expedite the repairs in order to meet the deadline. Simply amazing!!! Kari was so patient with us and was available to show us every house that tickled our fancy. Spanning from Ormsby to Bethany, she set them up and we knocked em down. Now we are gearing up to move into our next home and start the next chapter. We couldn’t have done it without Jenny, Magan and Kari!!!!!!! Rockstars!!!!!!
02/09/2021

Jenny and her team helped my husband and I purchase and buy our first home even with unconditional circumstances where we needed to buy sight unseen. We were very pleased with all their help and willingness to guide us and answer all the millions of questions we had along the way. The process was so smooth and I know a lot of that can be linked back to having them help with all the loose ends. Definitely would recommend Jenny and her team to anyone looking to purchase or even rent a home.
12/08/2020

The home buying process was made as easy as can be and this was the first time we ever bought a home virtually. I was hesitant about buying a home before being there physically and not looking at it, but Jenny McCarty and her team made home buying virtually almost as good as seeing it for yourself. Kari an assistant was very attentive and keen to detail. Whether it was a great home feature or possible problem with the home she was quick to point it out. When buying a home you need to know the good and the bad. I really appreciate their work and support in helping find us the right home 🏡
08/22/2020

I love working here! Jenny is a rockstar real estate agent and has taught our team to prioritize customer service and our goals have no limits. #herggrouplouisiana
08/14/2020

03/20/2024

Jenny is a very knowledgeable agent as well as very personable. She handled getting the repairs done that were needed to sell my house. She knew exactly how much to list the house for. My listing went live on a Friday night and we had an offer on Monday. Jenny and her assistant Olivia worked with me throughout the long process!! I probably tested their patience but you would never know it. If you need to sell a house you definitely want Jenny for your agent!!! And Olivia keeping you updated on everything from repairs and paperwork.
10/14/2023

I could not be more pleased. Kari and Jenny went above and beyond helping us locate our home. Olivia was wonderful to work with and coordinated closing as well as lined up contractors to handle some repairs and painting prior to our move. Highly recommend this team!
08/18/2023

I am not sure there are words to describe the gratitude we have for both Rachel and Olivia. We were new to the home buying business and had a million questions. Both, Rachel and Olivia were patient with us and answered the million and one questions we had. Not once did we feel we were a burden. It didn’t matter the time, they were both readily available for us and answered our questions and addressed any concerns we had regarding our new home. They simply made the process so easy. I will be recommending them to anyone looking to buy a home. Thank you ladies, you both are rockstars.
05/30/2023

Jenni and her team worked with me to make me feel confident about selling my house. I am happy that I chose her!
05/13/2023

We worked with Kari and she truly went above and beyond the call of duty to help us find a home. We can honestly say that we’ve never had this easy of a time purchasing a home. Kari was always available to answer our questions we had and never once seemed agitated at our countless questions we would ask. I highly recommend using this realtor service if you want the easiest and best experience of your life. Thank you again, y’all are truly amazing!
01/12/2023

Jenny has bought and sold several houses for me. I choose her every time for her unmatched real estate expertise and work ethic. She always gets it done!
10/08/2022

My family and I were PCSing from Japan to Barksdale. We got in contact with Rachel Bow via Facebook and right off the bat she was helpful, quick to respond, and flexible. Even with the 13 hour time difference, she got up at 5am and Facetimed us to get better information and to truly understand what we were looking for. She got to know us, and went out of her way to make sure we saw every possible home that fit our wants and needs. After we virtually viewed multiple properties, she found the perfect home and even thought outside of the box to hammer out a deal that had the seller cover some of the closing costs. She provided videos, pictures, facetime calls, text, emails and stayed connected throughout the international deal. Even after we moved in, she still reaches out to ensure we are settling in and enjoying the new home. All in all, we are thoroughly pleased with our experience and absolutely recommend! Thanks again, Rachel to you and your entire team!!!!!!!!
01/27/2022

Nothing too much trouble. Always available. Always smiling, friendly and helpful.
12/28/2021

Kari looked at several homes for us , she took very good videos of the properties and her narrative of each was clear , concise and very fact filled . We bought the house sight unseen except for her viideos . She acted on power of attorney to close the house in our behalf . We are happy and expect to live out our retirement here . I also would recommend her associate and office manager Magan Bass between the two of them they made a stressful experiance less stressful . Ten stars.
07/28/2021

Jenny is great. She has bent over backwards to help us out trying to buy and sell homes from across the country as we have moved around. Highly recommend her to anyone, especially if you are having to buy or sell from our of town.
06/22/2021

Rachel and Magan were always easy to contact and answered all of our questions quickly. I would definitely recommend them to our friends and family. Rachel went above and beyond and worked so hard to find us the best house.
06/15/2021

jenny, Magan and Kari, were amazing. They took care of me and my family's needs.They made process of selling our home simple yet efficient.Thanks ladies.
05/20/2021

Buying a new home in today's market can be exciting or stressful, however, working with Kari, Magan and Jenny at HergGroup Louisiana was amazing! They are very professional, and were available when needed. Kari is a shining light and we will continue to use her expertise in the future. Magan is a true blessing, she is wonderful, fast, friendly and knowledgeable. An amazing asset for the team!!
04/23/2021

The team did an incredible job of keeping me informed through every step of the process! Very responsive to questions.
01/14/2021

Working with this realty group was amazing, they were always there to answer all our questions and so helpful during the entire process. I will definitely recommend them to my friends in the area.
11/19/2020

08/19/2020

I definitely recommend Jenny McCarty and her team. Jenny was very knowledgable, and detail-oriented. She was also very receptive to my needs and concerns throughout the entire process of selling my home. Jenny and her team were also clutch at navigating obstacles that popped up along the way- and I would definitely go to her again, the next time I need a realtor.
08/06/2020

Jenni and Olivia are great. They did what they said they were going to do....That's all we could of asked for. Thanks!
03/06/2024

I needed to sell my house and connected with Jenny McCarty through someone we both know. I live in Florida so from day 1 she and her assistant Olivia Wells took care of everything! The house needed some repairs and updating. Jenny and Olivia took care of recommending a contractor and making sure all of the work was done. They even picked out the paint and countertop colors. The ladies were wonderful to work with keeping me up to date on everything throughout the process!! The house was listed on a Friday night and we had an offer/contract on Monday. I highly recommend Jenny and Olivia should you need to sell or buy a house!!
10/14/2023

Jenny and her team went above and beyond helping us locate and purchase our home as well as arrange contractors to complete repairs/upgrades prior to our move. I couldn’t have asked for a better experience.
08/17/2023

Rachel and Olivia were amazing throughout the entire process. They were open to answering all of my questions and very supportive.
05/30/2023

Rachel Bow was recommended by a friend. As a first time home buyer Rachel brought me so much peace and comfort with her knowledge and great communication. I work nights and she was understanding and very flexible with my schedule. I feel in love with first house I saw, which made me nervous. Rachel set up a handful of other viewings so I could view all my options which made me more confident in my choice. I never felt pressured or rushed. She was so patient, caring, and understanding. Rachel and the team were all amazing. 10/10 recommend!
05/03/2023

The team was an excellent asset to our home buying experience. They expressed the highest level of professionalism and provided us necessary details to fit our family needs throughout this process. I highly recommend this team and their services for anyone interested in buying a home.
10/19/2022

Rachel Bow did an amazing job selling our home in Benton. She was very thorough with the contract details. She made the entire process so easy and went above and beyond to help after we moved an hour and a half away.
07/16/2022

My family and I were PCSing from Japan to Barksdale. We got in contact with Rachel Bow via Facebook and right off the bat she was helpful, quick to respond, and flexible. Even with the 13 hour time difference, she got up at 5am and Facetimed us to get better information and to truly understand what we were looking for. She got to know us, and went out of her way to make sure we saw every possible home that fit our wants and needs. After we virtually viewed multiple properties, she found the perfect home and even thought outside of the box to hammer out a deal that had the seller cover some of the closing costs. She provided videos, pictures, facetime calls, text, emails and stayed connected throughout the international deal. Even after we moved in, she still reaches out to ensure we are settling in and enjoying the new home. All in all, we are thoroughly pleased with our experience and absolutely recommend! Thanks again, Rachel to you and your entire team!!!!!!!!
01/27/2022

HUGE THANK YOU to the AMAZING TEAM at HergGroup!! Jen, Rachel and Kari were on top of it for us every step of the way. We were able to sell and buy at the same time and this team was very professional, was quick to respond and truly have their clients interest at the very top! I would HIGHLY recommend this team to help you with any and all of your house buying or selling needs! Thanks again for making this process enjoyable!
09/08/2021

Kari Pardue was our agent. She took excellent fact filled videos the good the bad and the ugly . We found a nice place her and Magan Bass the office manager walked us through the process and inspections . We are very happy with the service they provided us. kudos to the whole team
07/28/2021

Highly recommend Jenny McCarty and her team. We are a military family, and were relocating last year to Bossier City, LA. (in the middle of a pandemic might I add). She not only helped us get into a beautiful home, but she listened to the things we wanted, and the things that were important. It was the best home buying experience we've ever had!!
06/18/2021

Donna Floyd was professional and friendly. She never gave up, even when we were ready to. Shes a great pleasure to work with and we consider her a friend. Donna is also very knowledgeable and if she didn't know she was quick to find out. I highly recommend her
06/09/2021

Kari, Magan, and the rest of the team were great. I was referred by a co-worker and they delivered and assisted me and the wife in selling our home. They were patient, answered all our questions and made the experience simple and secure. Will recommend to everyone I meet from here on out. Thanks Ladies...
05/20/2021

We PCS'd (military change of station) from Nevada to Louisiana and Jenny and her team were always on time with any questions we had. It is not easy to move your entire life from one state to another, but with the help of Jenny, Magan, Shelly it was a smooth transition. we are so very grateful for them. We could not have done it without them. They made sure our home was ready to move in and always gave us options and was always on our side and wanted what was best for us. I will always recommend them. I wish I could give 10 stars!
04/06/2021

12/09/2020

Very knowledgeable. Any time we needed anything her, or someone on her team would do what they could to help. They provided fast help, and work around both mine and my wife's crazy schedule to get everything done, or meet to show houses. Neve once pushed one way or another. And showed us only the house we requested or were interested in, and when they showed a house they were honest and provided the best information possible .
08/24/2020

This team is amazing! Everyone I spoke with was very professional and knowledgeable. They were able to answer any questions I had. The transaction coordinator worked hard to help resolve repair issues once my home was under contract. If you need to buy or sell a home, call these guys! -Jared
08/18/2020
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